Public Commuter Routes

How do I download the Hip app?
The Hip app is currently available for iPhone and Android devices. Download it through Google Play on your Android or App Store on your iPhone. 
Thu, 18 Jun, 2020 at 12:25 PM
Do I need to have a Hip account to ride the bus? How do I create it?
Yes, you will need a Hip account to ride our buses. To create an account and start commuting, you will need to download the app. After downloading it, follo...
Thu, 18 Jun, 2020 at 12:29 PM
How do I book a ticket?
Download our app, set up your profile and book a ride in a few easy steps: Tap on the "Book a ticket" button, select either one-way or roundtri...
Thu, 18 Jun, 2020 at 1:54 PM
How do I cancel my ticket?
All tickets can be easily canceled through the app. Select the tab “Tickets”, click on the “Edit” button on top of the reservation you wish to cancel, then ...
Thu, 18 Jun, 2020 at 3:35 PM
Who is driving my Hip bus?
Hip takes safety very seriously. We only work with top-rated local transportation companies that have licensed and chauffeur-trained drivers covered by the ...
Fri, 19 Jun, 2020 at 5:07 PM
What do Hip vehicles look like?
All Hip vehicles are of superior quality and fitted with premium features like spacious seats, USB charging ports and wifi. You can see some photos of a few...
Tue, 26 Jan, 2021 at 4:18 PM
How much does a public route ticket cost?
Hip pricing varies according to your location. You can see the commute cost for your town before purchasing your ticket or pass within the Hip app - downloa...
Thu, 28 Jan, 2021 at 9:49 AM
What is a 10-Ticket Pass?
A 10-Ticket Pass is valid for ten one-way trips. This means that the pack contains 10 tickets that can be used individually whenever preferred. 10-pass tic...
Thu, 18 Jun, 2020 at 3:45 PM
Does the 10-Ticket Pass expire?
The 10-Ticket Pass will never expire. Let us explain: There is no time limit to book tickets with your 10-Ticket Pass. The pass will remain on your account ...
Thu, 18 Jun, 2020 at 3:48 PM
How do cancellations work with the 10-Ticket Pass?
You can cancel or edit any sort of ticket anytime before the scheduled arrival time of the bus. If you need to cancel one of your 10-pass tickets, the ticke...
Fri, 19 Jun, 2020 at 9:33 AM