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Knowledge base
FAQ
About Hip
3
What is Hip?
Who is driving my Hip bus?
What kind of vehicle should I expect?
Getting started with Hip
3
How do I download the Hip app?
Do I need to have a Hip account to ride the bus? How do I create it?
How can I update my profile information on the app?
Commuting with Hip
9
How do I book a ticket?
How much does a Hip ticket cost?
Where do I wait for my Hip bus?
What do Hip vehicles look like?
Where do Hip buses drop off in NYC in the morning?
See all 9 articles
10-Ticket Pass & 30-Day Pass
8
What is a 10-Ticket Pass?
Does the 10-Ticket Pass expire?
How do cancellations work with the 10-Ticket Pass?
What is a 30-Day Pass?
Does the 30-Day Pass expire?
See all 8 articles
Hip Policies
10
Does Hip accept commuter benefits cards?
How can I update my profile information on the app?
How do I receive credit for referring a friend?
Can I book tickets for my guests?
Am I allowed to talk on the phone during my ride?
See all 10 articles
Lost and Found
1
I left something on the bus
Bring Hip to your city
0
When is Hip resuming service?
1
When is Hip resuming service?
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